The Serene Sanctuary near Kemah Boardwalk – Galveston!

Other RulesNo unauthorized house parties or events. Only the guests on the reservation are welcome unless you have previously informed us otherwise.

Strict no loitering policy. You shall not loiter on the apartment complex grounds nor near the apartment door, hallways or stairways. Loitering around or near the apartment is strictly prohibited.

You must receive prior authorization for Early Check-in Service, either with payment to Surrounding Stays or clear written authorization from Surrounding Stays.

ALL guests expected to stay in the property MUST be listed on the reservation. If you have not included all guests on your current reservation, it is imperative that you create a Change Reservation request to add the additional guests.

Pets are allowed , however each pet cannot weigh more than 25 lbs. Only 2 pets are allowed per reservation. The pet fee is $175.00 per pet. If you have a pet and plan to stay beyond 28 days you will need to contact Surrounding Stays with regard to the pet fee amount. All pets MUST be pre-authorized by Surrounding Stays.

Strict no smoking or vaping indoors policy including the balcony / patio. Smoking on the complex property is strictly prohibited. Unfortunately, if you want / need to smoke / vape, it must be outside of the complex grounds.

Strict no illegal substances or paraphernalia of any kind are allowed on the community complex premises and / or within the apartment.

We kindly ask that you wipe your shoes on the mat before entering the apartment, and remove your shoes and place them on the shoe rack before walking on the floor / carpet. (Note: Slippers are recommended.) This is only meant to preserve the flooring / carpet within the Serene Sanctuary for future guests to ENJOY. (If there is no carpet throughout the "entire" apartment then you can disregard this rule.)

Make sure that you follow any and all community rules, signs, and / or placards posted throughout the community.

Make sure that you keep your mobile charged during your stay as your phone will be utilized to open all gates and doors within the community complex. Also make sure that you save the access code for the front door located within the Latch App just in case your mobile phone is inoperable.

This community is a tranquil and quiet community. Please be mindful of the other residents and / or guest(s). Quiet hours are from 10 PM to 8 AM so ensure that you are more mindful to keep noise levels to minimum during these hours.

Pool hours are from 10 AM to 10 PM (No Exceptions). Make sure that you follow all community rules, signs and / or placards posted at the pool area. Jumping the fence, loud music, smoking, having parties are strictly prohibited in the pool area. Any Glass Cups and / or Glassware are strictly prohibited from the pool area for your safety. We provided several plastic cups to be used in the pool area, but please make sure to return them to the apartment.

Upon booking, you shall accept that daily housekeeping service is not normally provided. However, we do provide a cleaning service during your stay for an additional cost. Each cleaning during your stay will be equivalent to the normal cleaning fee. It is the guests responsibility to maintain the property in a clean and sanitary manner while in use. It is also the guests responsibility to leave the premises / property in the same condition as when the guest checked-in with the exception of normal use within the guidelines of the above House Rules.